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What needs improvement with Fidelis Elevate?

Please share with the community what you think needs improvement with Fidelis Elevate.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
33 Answers

author avatar
Real User

The detection is determined by the analyst. The analyst has to do the detection. It's not similar to FireEye Mandiant, which has pre-set detection. Still, Fidelis Elevate is improving. As of now, they are creating a lot of detection rules and tools for detecting malicious activity. Configuration, in terms of building the collector and communicating with endpoints, is complex. There is a lot of backend software that needs to be installed on all of the hardware as well.

author avatar
Top 10MSP

One of the components of Fidelis is on the Windows Server. All the other components are on Linux. I would like to remove the Windows Server. I have had many conversations with Fidelis representatives. A lot of time is being spent with them. The reports in the endpoint area of Elevate can be improved.

author avatar
Top 5Real User

I think the EDR, in general, can be improved. They need to work on the live response and investigative features. They also need to make the antivirus stronger. It does not have a good antivirus if you compare it to Bitdefender. We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new.

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