Please share with the community what you think needs improvement with Fortinet FortiGate Cloud.
What are its weaknesses? What would you like to see changed in a future version?
We have found that the antivirus functions are very bad in Fortinet FortiGate Cloud and we don't use the antivirus anymore. Additionally, the FortiADC has bad quality. The solution could improve by having a Russian interface.
We had a problem with external attacks in the previous solution we were using so I'd always like to see additional security around that problem.
The support is not very good and is something they need to work on. I do not find them to be very helpful. As with any IT vendor, there are software issues.
Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features.
Everything related to the graphical user interface should be improved.
Its price should be better.
I would like to see better integration with other technologies.
I'd like to see some configuration changes. The speed seems to be a little better than it was previously but it could still be improved. I'd also like to see a little more provisioning or training on the different scenarios and functions and features. And obviously the price point; it's a tough market out there these days, so for some of our smaller customers the price is quite steep.
Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10. You need to have a license for each one and it is confusing. Other solutions like Meraki is much more seamless. Easier usability and improving their WebDewey would benefit also.
The integration could be better on the solution. As it is now, there's definitely room for improvement. The command-line interface could definitely be improved in future iterations. It's lacking right now.
The initial set up could be simplified. When evaluating other solutions, I learned that Sophos for example is able to have the endpoint interact with the firewall. If something goes wrong or if the endpoint is not behaving as it should, it could isolate the endpoint. We need some integration or communication between the endpoint and the firewall. I would also like to have a bundle available that would include things like EDR and endpoint.
Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for. There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete. In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.
When it comes to the overall product, I don't see places for improvement. It's excellent. The cost of the solution is too high. It should be adjusted to be more affordable for companies. Right now, I feel like it's far too much.
The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier.
I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions. In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.
When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe? Pretty straight forward
I work as a Network Administrator. I would like to understand the pros and cons of Fortinet FortiGate Cloud. Please share your opinions.