Please share with the community what you think needs improvement with Ivanti Service Desk .
What are its weaknesses? What would you like to see changed in a future version?
The administrative side of it could be a little more intuitive. This is the side that you use to do customizations. It is very customizable, but it could be a bit more intuitive and user-friendly. Their support can also be better in terms of response time. Currently, their response time is a little slow.
What do you like most about Ivanti Service Desk ?
Thanks for sharing your thoughts with the community!
Can you share with other users what your preferred choice is for help desk software and why? Did you compare it to other solutions?