Please share with the community what you think needs improvement with VMware vRealize Operations (vROps).
What are its weaknesses? What would you like to see changed in a future version?
VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.
vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications. It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.
They need to improve the capacity and infrastructure planning side of things. Also, I would like to see them integrate more stuff, with more detailed monitoring and different cloud providers.
vROps is user-friendly, but configuration is a little bit hard. It is also hard if you want to customize it for your data center, especially without VMware training. The user interface should be improved so that a new user can easily configure it for his own use.
The older versions are not user-friendly. If you have an operations center, you can put a big monitor with its dashboards so you can see what is going on in your platforms. However, there is no real-time. It takes about five minutes to refresh info. It is a good option if you need to see the entire landscape of the solution, e.g., the CPU, memory, and disks. For example, if you have plugins for VxRail, and there is a problem, will you be notified? They could mix in parts of VMware Skyline into vROps to make it more efficient. In a previous version, you could click on a cluster to see a lot of information about efficiency, e.g., when you will run out of memory, CPU usage, and RAM in percentages. In newer versions, you see this information in megahertz and kilobytes, not percentage. I don't like this change so much. If you need to present information to your boss or Director of IT, the information would be better with a percentage. Now, you have only a big number and don't know the percentage of use that you are getting from the VMs. I don't know why they changed it, but I liked the percentage version more than getting the numbers for megahertz of memory. Also, kilobytes of memory is a very large number. For a simple view, gigabytes or terabytes is better. With the What-If Analysis, if you put some information in, and then add another workload, it is not possible to view the two workloads in the What-If Analysis. For example, if you have a customer who wants to up your sizing by 30% more, and then you have another customer tool which needs sizing, how can you leverage resources? If you add these two customers, then your sizing might be 70%, but you only have 30% of your resources free. I would like to see more information about public cloud plugins with Amazon, Google Cloud, and Azure. This is really important in the future. Companies are moving to public clouds to maintain their workloads since they don't have downtime, which makes for very stable platforms. In the future, they could add a central administrator for vROps. For example, if you have a large environment from multiple countries, then you need to look at the landscape for performance and forecasting.
Lately, the chargeback site has improved, but it could be simpler. You need to create your own dashboards. It should be simple to get a virtual machine and break down the compute and storage costs. It is not real-time. It takes samples every five minutes. Therefore, we are not using it for real-time purposes.
The solution can improve by offering more flexible integration with other platforms or products, such as Hyper-V or Azure. Not everyone uses VMware. It would be beneficial to have a more open-source concept for integration, creating more visibility across multiple clouds. Sometimes, from a normal user's perspective, I feel like I want to get to the main dashboard faster because there are a lot of options to get to the final step. To get to our main dashboard on Windows machines, you need to click about 10 times and change a lot of options. It would be better if they could organize it to be only three to five steps.
The workload placement can be improved. It can be more diversified because it does not provide many options with respect to segregating the workload. The what-if analysis section is not very advanced and there is a lot of room for improvement. For example, it should include a wider spectrum when we talk about the data center cost assessments and the data center workload assessments. It should be able to consider a use case and predict what the capacity will be after a specified period of time.
Technical support is normally good but there is sometimes a delay in their response.
I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are. Having an installation guide that assists with installation and integration would be helpful.
When it comes to policies, they need to fine tune things to make it easier. It is a bit difficult setting up policies.
We integrated vROps with vRealize Log Insight, but it was not helpful to me. It was not giving me any good data. Another area where there is room for improvement is an area which I've not looked at: cloud management and how efficiently it can do it. Also, while it is able to do VMware management very effectively, if you have any other hypervisor solution, I don't know how effectively it would work. It should scale to other infrastructure also.
For the initial setup, there should be some sort of auto discovery of the environment. That should be enabled. It has the ability to discover a main node, but it could still be made easier, to reduce the initial configuration and setup time.
There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that.
Three or four years back, regarding business case data, when looking at migrating to public cloud, we had to feed in the pricing of all the public clouds manually. I don't know whether that information is now available automatically, but that would help. Similarly, if it could help with calculating on-prem costs, based on their experience, it would help customers determine whether to remain on-prem or move to the cloud.
If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great.
There is room for improvement in asset management and resource usage.
The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare
Certificate Management should be simplified for non-technical staff members. There is a need for revamping the reporting and improvement on Dashboard to include statistics, which can be used by Finance people on capacity management. There is a need for improving integration with other hybrid virtual environments.
One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.
Which is better and why?