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Comodo Reviews

Vipin Garg
Co-Founder at Multitechservers
Real User
Top 5Leaderboard
Has good SIEM features, information in the management system, and support

Pros and Cons

  • "The FIM feature, the information in the new management system, and their support are the most valuable features. The scanned results are quite fast as compared to other platforms compared to scanning timing. It takes about a minute or two minutes. Also, the results of the Comodo scan results are in detail."
  • "A small problem is from the support team. Sometimes they are a bit delayed."

What is our primary use case?

My primary use case is for malware scanning. Most of my clients have a virtual site so they have frequent malware issues. 

How has it helped my organization?

The production features have been useful. Whenever the site is under attack, they get an alert from Comodo. You can simply go to the application on their website, log in and you can check to see who is attacking. You can also block particular things. It is user-friendly even if you don't know much about security, you can easily familiarize yourself with it in a few days. 

What is most valuable?

The FIM feature, the information in the new management system, and their support are the most valuable features. The scanned results are quite fast as compared to other platforms compared to scanning timing. It takes about a minute or two minutes. Also, the results of the Comodo scan results are in detail.

What needs improvement?

I don't think they need improvement. 

A small problem is from the support team. Sometimes they are a bit delayed. They should improve their response time. 

For how long have I used the solution?

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

We have around 1,000 users. 

How are customer service and technical support?

Which solution did I use previously and why did I switch?

How was the initial setup?

The initial setup is straightforward. It's easy. It's a user-friendly platform if you don't know much about security. When you download the software on your windows, you just click next and install it. It's not as complicated as you would expect. It takes around ten minutes to deploy. If you're using it on the cloud, there's no complexity.

What about the implementation team?

What was our ROI?

My customers see ROI in the sense that their whole environment is secure. They get alerts for future attacks and they see how they can prevent future attacks. If a client doesn't use a solution like this, he will get attacked, so it's worth the money to safeguard themselves. 

What's my experience with pricing, setup cost, and licensing?

We use the paid version. The price is quite fair compared to other available products.

Which other solutions did I evaluate?

What other advice do I have?

I would rate Comodo an eight out of ten. Not a ten because of the support. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Rajesh-Singh
CEO & MD at Gurjartech
Real User
Top 5Leaderboard
Excellent security, good encryption, and pretty stable

Pros and Cons

  • "The solution is pretty stable. I've never faced pressing issues or hanging issue."
  • "The solution needs to build better performance, specifically in the hardware resources."

What is our primary use case?

I did multiple projects on security compliance based on HIPAA and ISO 27001, CIS, and the PCI DSS. We are using Comodo to protect us from, among others things, DDoS and Ransomware.

How has it helped my organization?

Comodo cWatch Web is a Managed Security Service for websites and applications that combines a Web Application Firewall (WAF) provisioned over a Secure Content Delivery Network (CDN). The service includes malware detection scanning, preventive methods, and removal.

What is most valuable?

I find that Comodo, when I use it for protecting a website or an application from attacks, is very good. For example, if I need to implement the security guidelines according to the PCI DSS, the payment card industry, it has helped me protect the credit card information. In another case, I use HIPAA guidelines for the healthcare industry. In that case, Comodo will take care of hiding sensitive information on the website. 

What needs improvement?

The solution needs to build better performance, specifically in the hardware resources. 
For example, a few days ago, I faced around 30 to 40 users and I had issues with the Comodo C1clp. It's like it's using the use CPU of their systems. 

According to the DLP or encryption, DLP or encryption providers should not use so much CPU or memory consumption, actually. If these spike then an issue may have occurred and the services are affected. Clients begin to raise concerns.  

People don't know much about cybersecurity, actually. They just know see that the system is hanging and the server is not working, or that the website is very slow. They don't know the backend processes. However, we do as technical personnel. That said, in that scenario, it is very hard to explain to the customers that they haven't been hacked or aren't in any danger. It would simply be easier if we didn't have to explain and it would help if they could work on their resource utilization.

For how long have I used the solution?

I've been using the solution for the past two years now.

What do I think about the stability of the solution?

The solution is pretty stable. I've never faced pressing issues or hanging issue.

What do I think about the scalability of the solution?

The scalability of the solution is okay.

I'm a startup company in India. I also work with a company that has four branches in INdia and a branch in America. That has a total employee base of 8,000 and they are on the Data Center solution. We have around 400 to 500 hardware servers, which are highly physical and two data centers. One is in Jaipur, Rajasthan and another one is in New Delhi.

How are customer service and technical support?

The technical support of the solution is okay. I'd rate it seven out of ten.

Sometimes some of the customer care reps are not very familiar with the technology of Comodo. They just know that basic functionality. They're similar to L1 engineers. However, if you are facing an issue with your endpoint DLP, the issue is never in the low or medium category. It's always in a high category. We need the solution back as soon as possible. We don't have time to deal with someone who may not know how to help. The timeframe should only be five to ten minutes, however, if you have to go through L1, L2, L3 help before you get your answer, it's taking much longer than that to get to the resolution you need to stabilize the solution.

Which solution did I use previously and why did I switch?

Earlier, I use McAfee DLP and Symantec. I prefer Comodo very much over these options.

 

How was the initial setup?

The initial setup was very straightforward. There's no complexity during the process.

If you are a Comodo admin or if you are a cybersecurity expert, then you easily can implement Comodo. The installation, the configuration process, is very clear and you can learn a lot of things from the internet if you have questions. There are many blogs that we used where we got more information about the analyzing tools, for example.

For me, if I configure everything for an organization that has around 2000 employees in their premises and if they have around a hundred servers, I could deploy the solution in around two to three hours. That includes configuring it and ensuring the requirements and guidelines are aligned.

I implement Comodo in between my endpoints. It's behind my firewall. I implemented via the internet, first, then had my router connected to the firewall, etc.

I'm the technical lead with 12 others underneath me, and I divide tasks amongst them. If there's any maintenance needed, we can handle it. However, only the core team really works with the solution.

I have a technical head who handles cyber security and he can access Comodo as well.

What's my experience with pricing, setup cost, and licensing?

All of the licensing and payments are handled by the finance department. Therefore, I'm unsure of what the actual costs of the solution are.

What other advice do I have?

We are using the latest version minus one.

The solution is very good. It's definitely in the top ten, and I feel more secure under this than I did under Symantec or McAfee.

On a scale from one to ten, I'd give it a ten due to the security I feel under the device.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Comodo Questions

Edwin Omondi Ambogo
Senior Technologist at LAIKIPIA UNIVERSITY
Nov 29 2021
Hello dear community, My organization (a university with 500+ employees and ~5000 students) is looking for an endpoint security solution. Currently, we have Seqrite Endpoint Security, Comodo Advanced Endpoint Protection and Kaspersky Endpoint Security on the table for our consideration.  Which… (more)

Hello dear community,

My organization (a university with 500+ employees and ~5000 students) is looking for an endpoint security solution. Currently, we have Seqrite Endpoint Security, Comodo Advanced Endpoint Protection and Kaspersky Endpoint Security on the table for our consideration. 

Which of these solutions would you recommend to choose and why? Please advise.

I appreciate your help!

(less)
Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering Comodo Advanced Endpoint Protection, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with Comodo Advanced Endpoint Protection.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about Comodo Advanced Endpoint Protection?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station

If you were talking to someone whose organization is considering Comodo Advanced Endpoint Protection, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

DonaldBaldwinWe use Comodo because it has containerization.
Antonio LightbourneWe use Comodo AEP for default deny architecture, it's auto containment… more »
Miriam Tover
Content Specialist
IT Central Station

Please share with the community what you think needs improvement with Comodo Advanced Endpoint Protection.

What are its weaknesses? What would you like to see changed in a future version?

DonaldBaldwinWe do a lot of tests and we also work with some really malicious environments… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Antonio LightbourneComodo's pricing is pretty good and we currently have roughly 200 licenses.
Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about Comodo Advanced Endpoint Protection?

Thanks for sharing your thoughts with the community!

Antonio LightbourneComodo's default deny technology, their auto containment feature is awesome it… more »
Miriam Tover
Content Specialist
IT Central Station

Please share with the community what you think needs improvement with Comodo RMM.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about Comodo RMM?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with Comodo RMM.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about Comodo RMM?

Thanks for sharing your thoughts with the community!