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Ivanti vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Ivanti
Based on 17 reviews.
ServiceNow
Based on 229 reviews.
Latest Research
Overview
Ivanti is an IT software company headquartered in South Jordan, Utah. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and Supply Chain Management. It was formed in January 2017 with the merger of LANDESK and HEAT Software, and recently acquired Cherwell. LAN Systems was founded in 1985 and its software products acquired by Intel in 1991 to form its LANDESK division. LANDESK introduced the desktop management category in 1993. In 2002 LANDESK Software became a standalone company with headquarters near Salt Lake City, Utah. In 2006, Avocent purchased the company for $416 million. Also in 2006, LANDESK added process management technologies to its product line and extended into the consolidated service desk market with LANDESK Service Desk. In 2010 LANDESK was acquired by private equity firm Thoma Bravo.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Ivanti Service Desk
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
HEAT Service Management
AFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Ivanti Automation
Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Orchestration
experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow Discovery
York, National Grid, DXC Technology, experian, BEACHBODY
Popular Solutions
Top Industries
Computer Software Company
26%
Comms Service Provider
18%
Government
8%
Financial Services Firm
5%
Computer Software Company
30%
Comms Service Provider
15%
Financial Services Firm
8%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 11
Review 1 of 30
Technical Support
No Data Available
No Data Available
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