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Pure Storage Reviews

Jason Devine
Cloud Solutions Architect at a tech services company with 10,001+ employees
Real User
Top 5
A high-performance storage appliance that is stable and easy to install and maintain

Pros and Cons

  • "We've had different types of storage, and three things of this solution are valuable. The first one is its outstanding performance. The second one is its stability. In the about three years that we've had it, we've had component failures, but we never had a service interruption or any data loss. The third one, which is really critical, is that it is super easy to use in terms of provisioning, storage, and managing the arrays. I'm able to maintain a multi-site environment with a couple of dozen arrays with a single mid-level storage admin."
  • "We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile."

What is our primary use case?

We have FlashArray and FlashBlade. We're using FlashArray primarily for VMFS storage tools for the VMware environment.

We have its latest version. It is on-premises, but we operate a private cloud.

What is most valuable?

We've had different types of storage, and three things of this solution are valuable. The first one is its outstanding performance. The second one is its stability. In the about three years that we've had it, we've had component failures, but we never had a service interruption or any data loss. The third one, which is really critical, is that it is super easy to use in terms of provisioning, storage, and managing the arrays. I'm able to maintain a multi-site environment with a couple of dozen arrays with a single mid-level storage admin.

We do a lot of data replication as well, and the replication features are all easy to set up. The networking controls for setting up interfaces and sub-interfaces are also easy to manage.

What needs improvement?

We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile.

The other thing is multiple key support for encryption. The standard solution encrypts the whole array, but we also have certain tenants that use dedicated LUNs. So, it would be nice if, in addition to just supporting the VMware stuff, we could have a per LUN key. Even better would be interfacing with an external Key Management Server (KMS) so that tenants could manage their keys.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is very stable. There are no stability issues. The bugs we've encountered have been nuisances or minor things, such as how some metrics are reported, but there hasn't been anything that has affected our service.

What do I think about the scalability of the solution?

It is very easy to scale. We have about 4,000 users.

How are customer service and support?

They are very good, but we are a large enough customer. We always deal with the same people, so it's not like we're going into the tier one service desk.

Which solution did I use previously and why did I switch?

We previously used Dell EqualLogic. It was going under life, and it was just a legacy spinning disk with an SSD cache. So, the main reason for switching was just a tech refresh and an upgrade.

How was the initial setup?

It is very straightforward and very simple.

What's my experience with pricing, setup cost, and licensing?

We consume it as a service, and that's actually something we really like, or at least I really like from the technical perspective. That's because it means there is no hassle when we need to upgrade arrays to add capacity. We just interact directly with technical counterparts, and we say, "Hey, we're filling up," and they say, "All right, here's another data pack." They ship it in, and we install it. So, the as-a-service model has worked very well. Given the outstanding data reduction rates, it has improved our profitability because we're selling allocated volumes as part of the cloud service or recovering those costs from our tenants. It is very efficient, but that has offset the premium price. It started out that way, but over time, as we've added capacity, the price per gig has gone down a lot because we have a lot of it.

What other advice do I have?

If you need a high-performance storage appliance that is easy to install and maintain, you pretty much can't go wrong.

I would rate Pure Storage FlashArray a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PK
Technical Consultant at Injazat Data Systems
MSP
Has a unique shutdown process, high availability, and is user-friendly

Pros and Cons

  • "FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy."
  • "FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool."

What is our primary use case?

My primary use case of this solution is array management. 

What is most valuable?

FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy. 

What needs improvement?

FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool. 

For how long have I used the solution?

I have been working with FlashArray for the past two years. 

What do I think about the stability of the solution?

Compared to other products, this solution is more stable. We haven't had any performance issues. Oracle RAC and most of the Microsoft applications perform well on the block storage. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

FlashArray is best suited to a large company. We provide any kind of hosting service in our region, so we have multiple customers hosted in our data center. The environment is large and we have more than 25 different customers and terabytes of data. 

How are customer service and support?

I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of technical support. 

How was the initial setup?

The initial configuration, the base configuration, is really simple. Compared to other products, it's really easy. The racking and stacking will take time, but that has more to do with the data center operations, not specifically the Pure Storage configuration. I'll say this: once the base configuration of the storage array is connected with those cables, once the IP is assigned, the setup process won't take long. It won't take more than 30 to 45 minutes to complete the base configuration, and then it will be ready for provisioning the contract data. 

What about the implementation team?

We implemented through an in-house team. We are the service providers in this region, so we did it ourselves. We only engage vendors and their local partners if there is any hardware issue or hardware replacement we need delivered. 

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is less expensive compared to other standard products in the market today. Even the support contract and maintenance services cost less when compared to market-leading products like EMC.  

What other advice do I have?

Overall, this is a good product and I would recommend it. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Pure Storage Questions

Eddy Orabi, MSc
Equity Research Associate - IT Hardware & Memory at a tech company with 11-50 employees
Nov 29 2021

What do you guys think of Dell EMC PowerStore vs Pure Storage FlashArray and NetApp's AFF series. How was the migration process? 

Miriam Tover
Content Specialist
IT Central Station
Nov 10 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station
Nov 08 2021

If you were talking to someone whose organization is considering Pure FlashArray X NVMe, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station
Nov 08 2021

Please share with the community what you think needs improvement with Pure FlashArray X NVMe.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Nov 08 2021

Hi Everyone,

What do you like most about Pure FlashArray X NVMe?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Oct 21 2021

If you were talking to someone whose organization is considering Pure Storage FlashArray, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station
Oct 21 2021

Please share with the community what you think needs improvement with Pure Storage FlashArray.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 21 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 21 2021

Hi Everyone,

What do you like most about Pure Storage FlashArray?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Oct 15 2021

If you were talking to someone whose organization is considering Portworx Enterprise, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 15 2021

Please share with the community what you think needs improvement with Portworx Enterprise.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 15 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 15 2021

Hi Everyone,

What do you like most about Portworx Enterprise?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Oct 14 2021

If you were talking to someone whose organization is considering Pure Storage FlashBlade, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 14 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Oct 14 2021

Please share with the community what you think needs improvement with Pure Storage FlashBlade.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Oct 14 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station
Oct 14 2021

Hi Everyone,

What do you like most about Pure Storage FlashBlade?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

If you were talking to someone whose organization is considering Pure FlashArray X NVMe, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Please share with the community what you think needs improvement with Pure FlashArray X NVMe.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about Pure FlashArray X NVMe?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station

If you were talking to someone whose organization is considering Pure Storage FlashBlade, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with Pure Storage FlashBlade.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about Pure Storage FlashBlade?

Thanks for sharing your thoughts with the community!